CRM Consulting
CRM is an area of special focus for Bennett. Having tie-ups with Oracle to sell and implement Siebel CRM OnDemand which is undoubtly the best CRM in the world, bennett has good exposure of mapping your organization's CRM needs. In addition to Oracle CRM, Bennett has tie-ups and expertise to help implement CRM from a wide variety of CRM providers. Ranging from branded CRM options of Microsoft CRM, Zoho CRM on demand, Sage CRM, Oracle Siebel on demand, Siebel on premises, open source CRM vTiger, open source Sugar CRM, Salesforce CRM to customized CRM for your industry we provide CRM solutions to suit your business needs. Based on your budget, complexity of your sales processes, your business model and future needs, Bennett can help provide the most appropriate CRM solutions for your need. Our CRM consulting includes the following services:
  • CRM Awareness: We can help you what is CRM and whether your organization would benefit from CRM. We can help you understand various types of CRM solutions that are available in the industry and suggest which solution would be best for you
  • CRM Evaluation: We make your task of comparing, evaluating & shortlisting CRM by giving you a very customized & neutral CRM comparison as per your industry
  • CRM Procurement: Using our strong partner network, we can help you purchase CRM at most attractive prices
  • CRM Implementation: If you have already purchased a CRM or wish to purchase CRM on your own, we can help you implement & customize the CRM as per your business process. Based on your sales process and best practices from your industry, we can help customize the CRM for you.
  • CRM Training: We offer web-based or on-premises, CRM training to help your organization users understand how to effectively use CRM to manage your day-to-day operations
  • CRM Upgrade and migration: In case you wish to upgrade to a newer version of your CRM or would like to migrate your CRM to a different platform, we provide tailor made services to help you through the process
  • CRM Best practices: Having exposure to a wide range of industries including financial services, retail, medical, education, automotive, manufacturing, media, healthcare & pharma industry we can help you with the best practices in terms of CRM implementation
  • Data Analytics: If you have been successfully using CRM and would like to add some business intelligence, we can help provide business intelligence solutions that is based on the data gathered in your CRM systems. We have a wide range of business intelligence tools to help you achieve this
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